FAQ
What’s the proper technique to apply Sofiel?
I purchased Sofiel and left it in my car. When I went to use it I noticed it had melted. Is it still okay to use?
Yes! Sofiel is heat sensitive due to the natural ingredients used to make it. If it is exposed to heat and melts, simply stir the product and allow it to thicken again. This will in no way effect the efficacy of the product.
Is it safe to use my credit card?
Yes. When you submit any personal information (name, address, credit card) during checkout, the data is encrypted and sent over a secure connection to our website server.
If you prefer, you may submit your order over the phone by calling (440) 736 - 7700. Our Customer Care Representatives are available to help you.